Thursday, October 02, 2008

News As It Happens

I just received a call from Jesse Wong's saying that I would have to produce proof that the gift card was purchased. Their programmer found no evidence that the card had been used, nor had it been assigned any initial value to begin with. 

The onus should not be on me to prove the card was bought, nor should I have to make the purchaser go through her receipts and credit card statements from October and November of 2007.

Ridiculous business practices. For a lousy $60. What happened to "the customer is always right?"